Shipping
We will send you a shipping notification email to let you know once your parcel has been dispatched from our UK warehouse. This notification will include an...
Fri, 18 Feb, 2022 at 11:10 AM
If your order has not been delivered within the expected delivery time then please do not panic, as parcels can often be temporarily held up in the postal s...
Fri, 18 Feb, 2022 at 1:21 PM
Please let us know if you are expecting to receive an order but have moved or believe we may have an incorrect address. Depending on the order's status ...
Fri, 18 Feb, 2022 at 11:40 AM
Your parcel may be returned by the postal system if there is an address query or if it is unclaimed following an unsuccessful delivery attempt. We will cont...
Fri, 18 Feb, 2022 at 11:31 AM
We have been made aware that backers are receiving tracking details in advance due to a pre-alert sent directly from the carrier. The pre-alert indicates th...
Mon, 31 Jul, 2023 at 1:34 PM