We have been made aware that backers are receiving tracking details in advance due to a pre-alert sent directly from the carrier. The pre-alert indicates that a service has been selected for your delivery and does not reflect that your order has been dispatched. We understand how the pre-alert has caused confusion on this occasion and we are currently in discussion with the carrier to stop the pre-alerts continuing in the future.
Backers will receive an email from GamesQuest once their orders have been dispatched, and tracking should begin to update within 48 hours.