Item Issues

My order is damaged. What do I do?
We do try to protect items as much as we can before sending them through the postal system, but unfortunately they can sometimes still be damaged in transit...
Fri, 18 Feb, 2022 at 11:20 AM
How do I report a missing or incorrect item?
Please submit a new ticket with photographs of our invoice and the labels on your parcel, along with a description of any missing or additional items receiv...
Fri, 18 Feb, 2022 at 11:27 AM
What should I do if an item is misprinted or missing a component?
We recommend contacting the publishers for your item directly if you have any queries regarding manufacturing defects or missing components. If replacement ...
Fri, 18 Feb, 2022 at 11:20 AM