This project was split into 4 categories of shipping, explained below:
Stock Received Without Issue:
This was the stock we received at the start of the project and was used to send most of the orders, leaving only a small number of "issue orders".
If stock was unavailable the order was split at the publisher's behest so that backers could still receive and enjoy their game (see below for more information).
Stock We Were Awaiting:
This included the local language versions of the main game variants (Retail, Collector's Box).
When we started shipping orders we knew we were awaiting this stock to ship shortly after, and each backer who had their order split as it was waiting on the local language version should have now received their item.
Pin Orders:
Due to a manufacturing issue with the pins (see Update #104 here), orders that required the pins were split further, into the stock from shortages and pins from manufacturing. The current status of the split pin orders is as follows:
UK: Fully Despatched
EU: En route to the hub
AUS: En route to the hub
Split Orders due to Stock Shortages:
Any order above affected by a shortage of stock was noted so the hubs could be sent the required stock to fulfil the second half of orders. These items were:
- Tapeworm NSFW
- Roll of Pennies (50)
- Signed Prints
- Signed Poo Prints
- Isaac Keychain
- T-shirts (Various)
In addition, a small number of items that had shipped earlier were also short, such as the 3 Figure packs and English Retail copies of Requiem.
These shortage items have now been sent to the various hubs except for a small amount of unavailable stock that is actively being discussed with the publisher. The status of these shortage stock shipments is as follows:
EU: Arrived with the hub, being checked
AUS: Arrived with the hub, being checked
ASIA: Arrived with the hub, being checked
Please see Update #106 here for more information
Please keep an eye on the Kickstarter Updates for more information. We will continue to update this FAQ as we hear more.
If you have any concerns regarding your order, please submit a support ticket with us here.